Data Privacy Policy
At Jeffbet we take your privacy seriously. This page explains what personal and technical data we collect, how we use it, and the steps we take to protect it. It describes your rights and how to contact us about your information. We aim to be clear about our practices so you can make informed choices about your account and activity on our site.
Types of data we collect
Personal data
When you register an account we collect personal information such as your name, date of birth, contact details, residential address and proof of identity where required for verification. We also hold account credentials, communication records and any documents you provide for compliance checks.
Technical data
We collect data about how you access our services, including IP address, browser and device information, operating system, session times and location data where permitted. This helps us keep the platform secure and improve site performance on mobile and desktop.
Transactional data
We record transactional information such as deposits, withdrawals, bets and game activity, payment method details, currency and transaction timestamps. This data supports account management, payments and compliance with regulatory obligations.
How we use your information
- To operate and manage your account, process payments and provide customer support.
- To verify your identity and age and to meet anti-money laundering and regulatory requirements.
- To monitor account activity for fraud prevention, risk management and to detect suspicious behaviour.
- To improve our services, personalise your experience and present relevant communications where you have permitted this.
- To comply with legal obligations and respond to lawful requests from authorities.
Data protection practices
We use industry-standard technical and organisational measures to protect your data, including encryption, access controls and secure storage. Access to personal data is limited to authorised employees and third-party processors who need it to perform their duties. We also maintain procedures for responding to data breaches in line with applicable law.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, secure sessions, and analyse how the site is used. Some cookies are essential for basic site functions; others help with performance and targeted content. You can manage cookie settings through your browser or our cookie preferences tool on the site.
Your rights
You have rights under data protection law including the right to access your personal data, request correction, request deletion where lawful, request restriction or object to processing, and, where applicable, request data portability. You can also withdraw consent at any time for processing based on consent.
Access, correction and deletion
To exercise your rights or to request copies of your personal data, contact [email protected]. For security reasons we may ask you to verify your identity before fulfilling requests. We will respond to valid requests in line with applicable law and our verification procedures.
Information sharing and third parties
We share data with service providers who process payments, host services, provide customer support and help with fraud prevention. We may disclose information to regulators, law enforcement or dispute-resolution bodies when required by law. We may also use aggregated or anonymised information for reporting and analytical purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be published on this page and, where appropriate, notified to you. Please check this policy regularly to stay informed about how we handle your information.